PRE-LAUNCH POLICY DRAFT
Terms of Service.
Last updated: .
EveryGen AI is available as a public preview. Real purchases remain closed, and generation requires funded production credits. These prepared policies describe the current release and the confirmed refund rule. Commercial effectiveness awaits final operating details, a working support mailbox and payment readiness.
Operator and contact
Named operator: 李靖 (Li Jing).
Country/region: China.
Website: https://everygenai.live. Service, billing, refund, security and privacy contact: support@everygenai.live (mailbox setup and receiving verification pending).
Acceptance and eligibility
EveryGen AI is a digital video creation service. By creating an account or using an enabled service, you agree to these terms and our Privacy Policy. You must be at least 18, supply accurate account information and have authority to act for any organization you represent. If you disagree, stop using the service. These commercial billing terms are prepared for launch; real purchases remain closed.
What the service provides
The workspace supports text-to-video, image-to-video and model-dependent reference controls, a private media library, generation history and reusable creative workflows. Optional AI assistance prepares prompts, scenes and first-frame images. Durations, resolution, audio and reference limits depend on the selected model. Model and tool pages explain those controls; every model does not support every feature. Example videos in this release are placeholders, not model benchmarks. Separate video extension and upscaling are planned features.
Accounts and security
Sign-in uses the providers shown as available on the sign-in page. Google is currently configured; GitHub and verified-email sign-in await configuration. Keep your account, provider credentials and sign-in links private. Do not share or resell account access or access another person's media. Report suspected unauthorized access through the verified support channel when available. There is no password-based EveryGen sign-in in this release.
Prices, credit packs and payments
Prices are displayed in USD. Credit packs are paid once, do not automatically renew and have no scheduled credit expiry. The amount and credit quantity are shown before checkout; applicable taxes appear in Waffo Pancake checkout. Waffo Pancake is the payment processor and handles full card details, which EveryGen does not store. Credits are delivered after a server-side payment check, not merely because a browser returns to the site. Real checkout is currently closed while merchant approval and commercial prerequisites are completed. Separate sandbox transactions collect no real funds and test credits cannot fund real AI generation. There is no paid trial or automatic trial conversion.
Monthly and annual plans
Production monthly and annual plans remain previews while merchant approval and commercial prerequisites are completed. Explicitly labelled sandbox subscriptions collect no real funds. Annual pricing shows the monthly equivalent and total annual payment, with a 20% discount against twelve monthly payments. Verified subscriptions deliver credits monthly, including annual subscriptions; annual billing does not issue twelve months of credits upfront. Delivered, unused credits currently have no scheduled expiry. Enabled recurring plans renew at the interval shown in checkout. Cancel renewal from your account; paid plan access continues until the displayed period end. Cancellation does not itself refund a payment. These subscription flows must finish sandbox verification before production checkout opens. A price preview does not enroll you or authorize recurring charges.
Generation charges and failures
AI generation requires sufficient production credits. There is no automatic free allowance and real checkout is currently closed. Review the model, inputs, settings and credit quote before submitting. Video generation and optional AI assistant operations can carry separate quotes. The server verifies the quote and reserves credits before submission. Completed work settles the reservation once; confirmed failures release it once. If the provider's submission outcome is uncertain, the reservation stays under review to avoid duplicate paid requests. A different or disappointing creative result alone is not a technical failure. Releasing a credit reservation does not issue a cash refund.
Refunds and billing disputes
Request a refund within 7 days of purchase, provided the purchase is completely unused. Mandatory consumer rights remain applicable. The same rule is intended for packs and monthly or annual purchases when available. The Refund Policy explains unused eligibility, payment errors, reversals and the request process. Unresolved reservations must be reviewed before a purchase can be treated as unused. Duplicate, unauthorized payments and delivery errors are reviewed separately; the seven-day rule does not remove mandatory legal remedies.
Your inputs and generated results
You retain your rights in submitted prompts and source material. You grant permission to process, store and transmit those inputs as needed to provide the requested service, maintain your library, handle support and enforce these terms. Obtain rights and consent for images, likenesses, voices, trademarks and other source material. We do not claim ownership of your inputs or generated results. Copyright protection and third-party rights in AI results depend on applicable law and provider terms; exclusive rights, commercial clearance and a particular creative result are not guaranteed. Review the full video and sound before publishing. EveryGen does not run a training pipeline on user inputs; third-party processing is described in our Privacy Policy.
Acceptable use and content checks
Do not submit or produce illegal material, child sexual exploitation, non-consensual intimate imagery, deceptive impersonation, fraud, harassment or material infringing another person's rights. Do not bypass content checks, upload restrictions, account controls or credit accounting, or scrape other users' data. Automated prompt and image checks can reject requests. Current checks do not independently audit all video frames or audio, so passing a check is not permission to publish prohibited material. You remain responsible for how you use and disclose AI results.
Availability, suspension and liability
AI providers and infrastructure can be interrupted, and enabled features may change. The service is provided as available; we do not guarantee uninterrupted delivery, output accuracy or suitability for a specific purpose. We may restrict access to investigate abuse, security incidents or legal requirements. These limitations do not exclude liability or consumer remedies that cannot lawfully be excluded. Suspension does not by itself settle a billing dispute or refund request. There is no self-service account deletion; a working manual request channel must be in place before commercial launch.
Governing law, changes and contact
The named operator and country are listed below. Commercial operating status, governing-law terms and the commercial effective date have not been finalized. Mandatory protections in your country remain applicable. Policy changes are recorded with a new last-updated date; material commercial changes will be displayed before acceptance or purchase. Once verified, the contact below will handle service, security, billing, refund and privacy requests. No support response deadline has been promised before the mailbox is operational.